How do I verify a New Brunswick contractor's WorkSafeNB standing?

Verifying a contractor's WorkSafeNB standing is straightforward and takes about two minutes — and it's one of the most important steps you can take before signing any contract.

WorkSafeNB provides a free online clearance certificate lookup at worksafenb.ca. You can search by the contractor's business name or account number and instantly confirm whether they're registered and in good standing. If you'd rather speak with someone, call WorkSafeNB directly at 1-800-999-9775.

Here's why this matters more than most homeowners realize: WorkSafeNB coverage is mandatory for any employer with 3 or more workers — full-time, part-time, or casual. If a contractor has fewer than 3 workers and isn't registered, New Brunswick's rules can make you — the homeowner — the "principal employer" responsible for their coverage costs if a worker is injured on your property. That's a financial exposure most people don't expect.

Always ask the contractor for a WorkSafeNB clearance certificate before work begins, not after. A legitimate contractor will have no hesitation providing this. The certificate confirms they're registered, their premiums are paid, and their workers are covered. For longer projects, it's reasonable to request an updated certificate mid-project, since coverage can lapse if a company falls behind on payments.

A few other things worth checking alongside WorkSafeNB status:

• Trade licensing through TIS — For electrical, plumbing, or gas work, the contractor must hold a valid licence issued by NB's Technical Inspection Services (TIS). You can verify this by contacting TIS at 1-888-659-3222.
• Liability insurance — Ask for a certificate of insurance showing general liability coverage (minimum $2 million is standard for most residential work). WorkSafeNB covers worker injuries, but liability insurance covers property damage and third-party claims.
• Building permits — Confirm the contractor will be pulling the required permits through your local municipality or Regional Service Commission. A contractor who suggests skipping permits is a red flag.

You can also find vetted local contractors through the New Brunswick Construction Network directory — a good starting point for connecting with professionals who operate properly in the province.